Agent Performance – AppFollow
The Agent Performance page helps to evaluate your support team's volume by replies and tagged reviews. It provides both metrics by each team member.
The Agent Performance page helps to evaluate your support team's volume by replies and tagged reviews. It provides both metrics by each team member.
AppFollow's Q3 2024 updates: AI auto-replies with knowledge base for smarter automation, agent performance AI stats, executive report new rating tracking, ...
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